_odio-contact-center-analytics.jpg "Odio (Contact Center Analytics) from phone odio Video Screenshot Preview")
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⏲ Duration: 22 min 92 sec
✓ Published: 22-Mar-2024
✓ Published: 22-Mar-2024
Description:
Odio is a tool that specialises in analyzing customer interactions across various communication channels such as phone calls, emails, chat messages, and social media. Its primary function is to monitor and analyze these interactions for quality assurance, compliance adherence, and insights generation.nKey features of Odio include:n* ttConversation Transcription: The tool transcribes customer conversations into text format, making it easier to analyze and review interactions.n* ttSentiment Analys
Odio is a tool that specialises in analyzing customer interactions across various communication channels such as phone calls, emails, chat messages, and social media. Its primary function is to monitor and analyze these interactions for quality assurance, compliance adherence, and insights generation.nKey features of Odio include:n* ttConversation Transcription: The tool transcribes customer conversations into text format, making it easier to analyze and review interactions.n* ttSentiment Analys
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