_former-starbucks-ceo-schultz-criticizes-company39s-earnings-miss-and-guidance-cut-offer-advice-on-improving-customer-exp.jpg "Former Starbucks CEO Schultz Criticizes Company's Earnings Miss and Guidance Cut, Offer Advice on Improving Customer Experience from iata store Video Screenshot Preview")
GalleryPlay Video:
(Note: The default playback of the video is HD VERSION. If your browser is buffering the video slowly, please play the REGULAR MP4 VERSION or Open The Video below for better experience. Thank you!)
⏲ Duration: 0:33
👁 View: 1.1M times
✓ Published: 07-May-2024
👁 View: 1.1M times
✓ Published: 07-May-2024
Description:
Former Starbucks CEO Howard Schultz weighed in on the company's recent earnings miss and guidance cut, saying that Starbucks needs to focus on fixing the U.S. store experience for customers through the eyes of a merchant, not just data. He noted mobile ordering, payment experiences, and new drink development need improvement. Schultz wants Starbucks to focus on premium drinks that set it apart from competitors. Starbucks cut its full-year forecast and saw a 17% drop in stock value after a decline in same-store sales.
Former Starbucks CEO Howard Schultz weighed in on the company's recent earnings miss and guidance cut, saying that Starbucks needs to focus on fixing the U.S. store experience for customers through the eyes of a merchant, not just data. He noted mobile ordering, payment experiences, and new drink development need improvement. Schultz wants Starbucks to focus on premium drinks that set it apart from competitors. Starbucks cut its full-year forecast and saw a 17% drop in stock value after a decline in same-store sales.
Share with your friends:
Whatsapp | Viber | Telegram | Line | SMS
Email | Twitter | Reddit | Tumblr | Pinterest
Related Videos
_bungling-shoplifter-drops-knife-while-raiding-store.webp "A repeat shoplifter who left a knife in a shop he stole from has been jailed.<br/><br/>On Sunday afternoon (28 April), Soma Deasley, 36, entered OneStop in St Pauls Road, New England, concealed wine and confectionary in a rucksack and left the shop without attempting to pay.<br/><br/>A customer alerted staff to a knife in the aisle Deasley had just left, and CCTV footage showed the knife fall out of his trousers when he put his bag on his back and walked out.")
_iata-proof-of-concept-end-to-end-digital-identity.webp "IATAtv")
_what-is-iata-and-how-does-it-work.webp "AltexSoft")
_understanding-ndc-shopping-and-ordering.webp "IATAtv")
_hazard-amp-handling-labels-124-iata-dgr-124-dangerous-goods-regulations-124-dgr-training-module.webp "Dangerous Goods Facilitators")
⏲ 4 minutes 33 seconds 👁 7.7K
_lady-ceo-is-return-1.webp "Lady CEO Is Return 1")
_introducing-ndc-what-is-ndc-part-1.webp "IATAtv")
_bungling-shoplifter-drops-knife-while-raiding-store.jpg)
_iata-proof-of-concept-end-to-end-digital-identity.jpg)
_what-is-iata-and-how-does-it-work.jpg)
_understanding-ndc-shopping-and-ordering.jpg)
_hazard-amp-handling-labels-124-iata-dgr-124-dangerous-goods-regulations-124-dgr-training-module.jpg)
_lady-ceo-is-return-1.jpg)
_introducing-ndc-what-is-ndc-part-1.jpg)
![[+]](/images/menu.gif){kind=small}